Tuesday, July 12, 2011

Smith's Change of Internet Policy

Sad news.  Smith Brand has changed it internet policy making it impossible for us to carry the full line of Smith products.  The new policy will wipe out small online retailer distributorship and you'll be left to only get stuff from big box retailers with no customer service.

Big box stores don't have all employees personally test or get informed about each brand and product. As a small retailer, we can personally recommend products based on our own experience and feedback from other customers.  With the new policy, small retailers like us can't recommend the Smith brand anymore because we won't be able to sell it.  We specialize in knowing our products well to help you make the most informed decision about the products you need for the sports you do.  But now we can't recommend a good product because we aren't able to sell it.  I don't know what we can do but if our customers can contact them about this policy, maybe it will help!  Their website is www.smithsport.com.

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