Customer: Yes I was looking for goggles for football. Which would you recommend?
shannen: Ok, look at the either the REc-Specs Helmet Specs 3 at http://www.sporteyes.com/rsgog.htm or the Hilco T-Zone where you can buy a helmet adapter strap separately at http://www.sporteyes.com/hilco.htm. These are the only styles that will work with football helmets.
Tuesday, January 12, 2010
Tuesday, December 8, 2009
Help with Ordering Rudy Project Horus
Copy of online chat with a customer:
shannen: Hi, May I help you?
Visitor: Yes, I have a question about prescription Rudy Project Horus glasses.
shannen: ok
Visitor: I'm interested in them, PD = 62, prescription is -4/-3.75. I'm trying to figure out how much it would cost for a photochomic pair of lenses (and if those exist in my prescription) + another color prescription lenses.
Visitor: A little confused by the web page and pricing here: http://asightforspo247.corecommerce.com/cart.php?m=product_detail&p=14
shannen: Ok do you just need lenses or do you need the frames themselves with 2 pair of prescription lenses?
Visitor: Sorry, good point. Frames + prescription photochromic lenses (if those exist in my prescription) + normal prescription lenses.
shannen: Ok, so the frames you would pick your color. For instance, Silver/MultiLaser Blue for $175.
Visitor: With you so far.
shannen: Then you would scroll down to find the Direct In Free Form Prescription section and select ImpactX Photo Clear lenses
shannen: $270.
Visitor: Ok.
Visitor: Still with you.
shannen: The second pair of lenses gets tricky. The way the Horus works is it has a gasket that surrounds the prescription lens and that part pops in and out. So you would need to buy another gasket. The way to do this is buy a replacement lens part for $65 so for instance, under add replacement lenses, you'd select Silver/Laser Blue for $65.
shannen: You would then pick the other color prescription lens you would want under the Add direct in prescription lenses section.
Visitor: Yes, this is where I get confused. So you buy a non-prescription lens and a prescription lens to get the prescription lens?
shannen: Yes, they will toss out the non-prescription lens that is in the frame part and replace it with the prescription lenses.
Visitor: Does it matter what color non-prescription lens you order? I'm guessing the answer is no to that one. Aha - since they toss that lens, I was right.
shannen: No, only the frame part so that you make sure it matches the frame you are getting. The lens in there is of no matter.
Visitor: So it'd be $210 for another set of prescription lenses. $145 for the prescription bit + $65 for the non prescription bit.
shannen: Yes.
Visitor: And to confirm, if you're only getting one set of prescription lenses, you don't need to also get non-prescription lenses. The frame comes with one "gasket," right?
shannen: Correct.
Visitor: So frame + photochromic lenses = $445. Add another pair of prescription lenses and you add $210 more for a total of $655. If that's correct you've removed my confusion.
Visitor: (So is that correct?)
shannen: That is correct.
Visitor: Excellent. Thank you.
shannen: Is it ok to use your comments on our site to help customers in the future?
Visitor: Yes indeed. Go right ahead.
shannen: Thank you.
shannen: Hi, May I help you?
Visitor: Yes, I have a question about prescription Rudy Project Horus glasses.
shannen: ok
Visitor: I'm interested in them, PD = 62, prescription is -4/-3.75. I'm trying to figure out how much it would cost for a photochomic pair of lenses (and if those exist in my prescription) + another color prescription lenses.
Visitor: A little confused by the web page and pricing here: http://asightforspo247.corecommerce.com/cart.php?m=product_detail&p=14
shannen: Ok do you just need lenses or do you need the frames themselves with 2 pair of prescription lenses?
Visitor: Sorry, good point. Frames + prescription photochromic lenses (if those exist in my prescription) + normal prescription lenses.
shannen: Ok, so the frames you would pick your color. For instance, Silver/MultiLaser Blue for $175.
Visitor: With you so far.
shannen: Then you would scroll down to find the Direct In Free Form Prescription section and select ImpactX Photo Clear lenses
shannen: $270.
Visitor: Ok.
Visitor: Still with you.
shannen: The second pair of lenses gets tricky. The way the Horus works is it has a gasket that surrounds the prescription lens and that part pops in and out. So you would need to buy another gasket. The way to do this is buy a replacement lens part for $65 so for instance, under add replacement lenses, you'd select Silver/Laser Blue for $65.
shannen: You would then pick the other color prescription lens you would want under the Add direct in prescription lenses section.
Visitor: Yes, this is where I get confused. So you buy a non-prescription lens and a prescription lens to get the prescription lens?
shannen: Yes, they will toss out the non-prescription lens that is in the frame part and replace it with the prescription lenses.
Visitor: Does it matter what color non-prescription lens you order? I'm guessing the answer is no to that one. Aha - since they toss that lens, I was right.
shannen: No, only the frame part so that you make sure it matches the frame you are getting. The lens in there is of no matter.
Visitor: So it'd be $210 for another set of prescription lenses. $145 for the prescription bit + $65 for the non prescription bit.
shannen: Yes.
Visitor: And to confirm, if you're only getting one set of prescription lenses, you don't need to also get non-prescription lenses. The frame comes with one "gasket," right?
shannen: Correct.
Visitor: So frame + photochromic lenses = $445. Add another pair of prescription lenses and you add $210 more for a total of $655. If that's correct you've removed my confusion.
Visitor: (So is that correct?)
shannen: That is correct.
Visitor: Excellent. Thank you.
shannen: Is it ok to use your comments on our site to help customers in the future?
Visitor: Yes indeed. Go right ahead.
shannen: Thank you.
Monday, November 23, 2009
Question from Customer: Lacrosse Eyewear
Question from customer: Do most/any of your goggles meet the standards for lacrosse protective eyewear? I don’t see it as a pull down option on your home page. My daughter needs a prescription included.
Answer: Women’s lacrosse is tricky. They goggles have to be certified specifically for women’s lacrosse, not just meet the ASTM standard as goggles for other sports do. For men’s lacrosse, they only have to meet the ASTM standard. But women’s lacrosse goggles have to be independently certified specifically for lacrosse, not just for general sports use. The Hilco T-zone, Jam'n and Zoom are the only ones that we have that have been certified specifically for women’s lacrosse and can be fit with prescription. You can view them at http://ping.fm/Ik7Ai
Answer: Women’s lacrosse is tricky. They goggles have to be certified specifically for women’s lacrosse, not just meet the ASTM standard as goggles for other sports do. For men’s lacrosse, they only have to meet the ASTM standard. But women’s lacrosse goggles have to be independently certified specifically for lacrosse, not just for general sports use. The Hilco T-zone, Jam'n and Zoom are the only ones that we have that have been certified specifically for women’s lacrosse and can be fit with prescription. You can view them at http://ping.fm/Ik7Ai
Wednesday, November 18, 2009
Save on Rec-Specs Maxx 20 and 21 In Bright Blue
We have an excess of the Rec-Specs Maxx 20 and 21 in Bright Blue. Save 15% now! Code 1WKSPECIAL. Good for one week only.
Monday, November 16, 2009
Google Checkout Promotion Coming Soon
Google Checkout promotion starts Nov. 24. Stay tuned for details.
Friday, November 13, 2009
Ski Goggle Promotion
Snow is falling. Get your ski goggles upgraded or new lenses for them before backorders start happening mid season. 10% off. Code Twitter 10 til 11/25. sporteyes.com
Monday, November 9, 2009
Sunglasses for Golfing: Question from customer
Question: I have prescription progressive lens which I think are giving me problems golfing. I did not notice so much until this last prescription I got recently. Can you recommend and provide a pair presciption-made, tinted, polarized, nonglare, no progressive or bifocals, and whatever else I need to better play golf?
Answer: You probably want a rimless or semi rimless frame (where there is no frame at the bottom). This is best for golfing so when you look down at the ball, you don’t catch the rim of the frame to interfere with your line of sight on the ball. We can do this in most of the Rudy Project styles (i.e. Rydon, Kerosene, Ketyum, etc.) at http://www.sporteyes.com/rudy.htm or the Switch at http://www.sporteyes.com/switch.htm. We can do it in single vision (distance only) so no bifocals or progressive. Single vision is the best for golfing as most of golfing is done in your distance vision. The only thing you need to read is a scorecard and we have press on bifocals which are stickers you can stick anywhere on any pair of glasses to give you that reading correction if you need it. Often people try to play in progressives and find that to get the ball in their distance vision, they have to hold their head at an unnatural position which will affect their swing.
Let’s discuss the polarized lens though for a moment. We can do a polarized lens in the styles above. However, I personally would advise against polarized lenses for golfing. While polarized do the best for glare, and you get a lot of glare off the water while golfing, they do such a great job of controlling glare that it is harder to read the greens. The glare is what helps you distinguish depth of the terrain (ie. Breaks). With the polarized lenses, it is much harder to read breaks in the green. Polarized lenses are pushed in the marketplace as being the best for all around use, and they are which is why they are about $100 more in prescription. However, they also have this side effect which may not be the best lens for a given sport.
The lens we get the best feedback on is the Peakvision lens designed specifically for golf. It is non-polarized and is darker at the top than the bottom. The most common complaint they got when researching and talking to professional golfers is that many professionals don’t like to wear sunglasses because it is too dark when they look down at the ball. The ball could be in shade, etc. Thus, Peakvision designed their lens to be lighter at the bottom so that the ball is not too dark but the darker lens at the top shades the sun above. These also can be done in prescription single vision. You can view them at http://www.sporteyes.com/peak.htm. However, these lenses are not as dark overall. So if your main problem is glare or light sensitivity, you would be better off with the polarized lenses in the styles first mentioned.
I hope this information helps! Let me know if you have any additional questions!
Answer: You probably want a rimless or semi rimless frame (where there is no frame at the bottom). This is best for golfing so when you look down at the ball, you don’t catch the rim of the frame to interfere with your line of sight on the ball. We can do this in most of the Rudy Project styles (i.e. Rydon, Kerosene, Ketyum, etc.) at http://www.sporteyes.com/rudy.htm or the Switch at http://www.sporteyes.com/switch.htm. We can do it in single vision (distance only) so no bifocals or progressive. Single vision is the best for golfing as most of golfing is done in your distance vision. The only thing you need to read is a scorecard and we have press on bifocals which are stickers you can stick anywhere on any pair of glasses to give you that reading correction if you need it. Often people try to play in progressives and find that to get the ball in their distance vision, they have to hold their head at an unnatural position which will affect their swing.
Let’s discuss the polarized lens though for a moment. We can do a polarized lens in the styles above. However, I personally would advise against polarized lenses for golfing. While polarized do the best for glare, and you get a lot of glare off the water while golfing, they do such a great job of controlling glare that it is harder to read the greens. The glare is what helps you distinguish depth of the terrain (ie. Breaks). With the polarized lenses, it is much harder to read breaks in the green. Polarized lenses are pushed in the marketplace as being the best for all around use, and they are which is why they are about $100 more in prescription. However, they also have this side effect which may not be the best lens for a given sport.
The lens we get the best feedback on is the Peakvision lens designed specifically for golf. It is non-polarized and is darker at the top than the bottom. The most common complaint they got when researching and talking to professional golfers is that many professionals don’t like to wear sunglasses because it is too dark when they look down at the ball. The ball could be in shade, etc. Thus, Peakvision designed their lens to be lighter at the bottom so that the ball is not too dark but the darker lens at the top shades the sun above. These also can be done in prescription single vision. You can view them at http://www.sporteyes.com/peak.htm. However, these lenses are not as dark overall. So if your main problem is glare or light sensitivity, you would be better off with the polarized lenses in the styles first mentioned.
I hope this information helps! Let me know if you have any additional questions!
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